A foundation of iQSG's success, how do you think Customer Service has changed over the years? With the introduction of omni channel solutions in...
Shared from CRN Security news, here's iQSG's notable content for the month of June: Palo Alto gears up and prepares for the coming of disruption...
Think about all of the data that employees create on a daily basis, emails, database information as well as how and when they create it. Then...
Taking many by surprise on May 12, 2017, the WannaCrypt ransomware targets Microsoft Windows OS and then encrypts data with the only escape being...
3 Kill Points for WannaCry
17
May,
2017
in
As We Rely on Technologies to Supplement Our Lives, We Open Doors to CyberSecurity Breaches
By the time you take your lunch break, you've probably...
CyberSecurity: Capabilities = Problems
23
Mar,
2017
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The days of silo'd, independent networking is near an end - at least the desire for it is. Having companies move from a traditional 3 tiered data...
iQSG recently hosted a tremendous training session for IT professionals that desired hands on training with leading SIEM platform, LogRythm. The...
Detecting Phishing Emails
26
Aug,
2016
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When critical applications run slow, businesses can be entirely uprooted. The Line of Business, Application team, Network and Storage teams can...
Consumers now expect the same service and experience they recieve via one organization, to be spread over all types of industries and interactions.
Omni Channel Expectations
08
Jun,
2016
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With today's advancements in workforce managment (WFM) tools, there's no longer a need for manual, outdated scheduling spreadsheets and formulas...
Stop Managing Contact Center Agents
08
Jun,
2016
in
From access to records, data and personal care plans to security concerns, well known breaches and protecting client records, evolving tech silos...
Customer Experience (CX) can be key to an organization's success and sustainability but it can also have a negative impact on business and...
Today, service providers such as cloud providers, web hosting services, ISPs as well as large enterprises require an environment that is highly...
iQ SOLUTIONS GROUP (iQSG) ACCEPTS RECOGNITION AS BUSINESS FIRST’S 2015 FAST FIFTY
COLUMBUS, OH (9/4/15) — iQ Solutions Group LLC. (iQSG), today...
Featured Article in Business Solutions Magazine: October 2015. Digital Edition: September 2015
By Jay McCall, Photo By Tim Schermerhorn
One of...
The number of devices per user coming into the workplace (or work environment) today is increasing. The term BYOD was coined as cell phone use...
Article by: iQSG Chief Architect Jim Meek
Why all the hype around Flash Storage? Well, it is the first performance boost in Disk Technology in...