With the Nutanix X Tour hitting our headquarters of Columbus, OH this week, we thought it was timely to share a few things that we learned!...
This week around the globe companies celebrated customer experience. Our clients used theme days, special training sessions and unique treats. As...
What do we know about this topic?
Today, there are many organizations in different industries rolling out work from home. You don't need to be the...Work from home...Yay or nay
10
Sep,
2018
in
As August comes to a close, most schools around the country and globe have started back in session. An interesting read from ForeScout allows us...
As the school year comes around another year, many look at education a little differently during this season. It's an exciting time, much like the...
Captured by the title "The Beauty of Immutability", an article by Rebecca Fitzhugh, I began to digest the content captured in the text, and she...
The number of devices per user coming into the workplace (or work environment) today is increasing. The term BYOD was coined as cell phone use...
When you acquire a company, what risks or security concerns do you acquire along the way? What if this information is unknown or more importantly...
Mergers and Acquisition
25
Jul,
2018
in
Artificial Intelligence (AI), Machine learning, etc - these advancements in technology based off of human interaction and intuition are becoming a...
For many kids, sports are a part of growing up. Learning teamwork, strengthening coordination and being able to react quickly to situations at...
At iQSG we help clients answer this question everyday. We help consult, strategize and offer projects that allow them to differentiate - their...
The number of devices per user coming into the workplace (or work environment) today is increasing. The term BYOD was coined as cell phone use...
iQSG Recently hosted a Customer Experience tech session in Columbus, OH. The event focused on Contact Center Technologies such as Video, Web...
Hello I'm Kate
06
Apr,
2018
in
In 2017 alone, there were 2.7 Billion more IoT devices that came online. With the increase in devices, businesses (both knowingly and unknowingly)...
In the Genesys article Heralding a new era of Customer Experience Paul Segre, Author and CEO Genesys, lays out his three CX predictions for 2018....
Bold 2018 CX Predictions
25
Jan,
2018
in
Technology plays a large part of our lives and there is a myriad of ways that it leads to better productivity, But, coming into 2018, what are...
A Productive Start to 2018
12
Jan,
2018
in
There is a lot of conversation with today's businesses on work from home agents. But how can your normal in office technologies enable work from...
Tech enables work from home during ER
12
Jan,
2018
in
Sourced from an article in CIO Magazine, How to get the most from a Managed Service Provider, the author discusses how to think about an MSP as...
Our Value as an MSP
08
Dec,
2017
in